I have started work on the service request as soon as I logged into office, as usual, I have a habit of checking Twitter and YouTube for the latest news and trends happening in the market. After my browsing new topics, I wanted to close this service request as early as possible, because of my planned vacation coming up in the next few days and my instinct indicating that I will have to support this service request during my vacation. The delivery lead who was supposed to be providing guidance and support to close this service request was also working hard with me to close this work as early as possible. The main reason for this delivery person to work hard with me was to close this request before my vacation days, as he wants to take vacation the week after it and we both were irritated by the on-site team’s attitude and iterative changes. With extended hours, the delivery lead and I were able to complete the entire service request in almost two days and have sent the revised deck to the on-site team for their review. To know more about the on-site team’s feedback, please feel free to check out “G R Team Sites”